Rush Express >> Frequently Asked Questions
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Rush Express
Tel: (305) 430-1111
Fax: (305) 430-1117 

pickup@rushexpress.net

 
   FREQUENTLY ASKED QUESTIONS
 
How do I set up an account?

Simply call us, or register for an account online.

How do I search for an order?

In the upper right hand corner of your main screen, there is a link "Order Search". When screen is displayed, input your tracking number or date, click submit and your order will be displayed at the bottom of the screen. Click and view.

How can I get a price quote?

Use the delivery quote link in the right corner of your screen and input the origin and destination zip codes. Select the level of service that you want and click submit.

I deliver to the same location often. How do I avoid having to put the information in every time?

Select the common location box when placing a new delivery order, add the customer to your common location file from the customer page.

How do I schedule a delivery for the next day?

All new delivery orders are set to the current date by default. To change the date of the delivery, either overwrite the default date with your desiderd delivery date, or click the calendar icon next to the date field to display a popup calendar.

How do I cancel a delivery?

Call us to cancel your delivery order.

How do I check the status of a delivery?

On your home screen, your current day deliveries and their status are displayed at the top of the page.

 



 FEATURES

24 Hour User Access
24 hour user access to view your orders and your order status.

Complete Order History
View details for every delivery you have placed with Rush Express!

Existing Customer?
Need to set up an additional login?

Click here to set up your login.

 RELATED LINKS

Our Company
Find about more about Rush Express and it's mission.

Our Services
Find out more about the Rush Express service offering.

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